If you’re able to get your hands on one, the Huawei P20 Pro is sure to impress. It has an eye-catching design, a long-lasting battery, and one of the best cameras we’ve ever encountered, featuring an unprecedented three lenses. As impressive as it is, this phone is not perfect and we’re not just talking about the fact that it isn’t on sale in the U.S.We’ve gathered together some of the most commonly reported Huawei P20 Pro problems for you here and we’re offering up workarounds and potential fixes to help you get your issues sorted out.
There are a couple of threads at the XDA Developers forum that mention unprompted reboots. For one person it was happening repeatedly in the Gallery app, but for others it seems to be a bit more random when it occurs. The P20 Pro will suddenly shut down and restart itself with no apparent cause. This is an issue we’ve seen from time to time on a lot of different phones.
We were particularly impressed by the battery life of the Huawei P20 Pro, which boasts a 4,000mAh battery. It should easily last you a day and beyond and two full days between charges is not out of the question. Yet we’ve seen threads at the XDA Developers forum and Android Central forum about disappointing battery performance. The battery is big enough that you shouldn’t really have to bother with workarounds, but we have a few suggestions anyway. We also have an idea about a possible fix.
We’ve seen a couple of posts, most notably at XDA Developers forum about touchscreen delays or lag when people are scrolling or trying to do small, precise movements on the screen.
Huawei’s SuperCharge system can take the battery from zero to full in about 90 minutes, but some people have been having trouble getting fast charging speeds. There are a couple of threads at XDA Developers forum about this.
We have seen a few people complaining about the microphone not working so they can’t be heard by the other person during calls or sometimes when recording audio or video messages. There are threads at the XDA Developers forum on this topic.